Frequently Asked Questions
Q: What types of courier services do you provide?
A: We offer professional courier services for medical, dental, legal, and business-related deliveries. We handle scheduled, same-day, urgent, and after-hours/weekend deliveries.
Q: Do you deliver food or personal packages?
A: No, 3 J’s Logistics focuses solely on professional and B2B deliveries. We do not handle food, groceries, or personal items.
Q: What areas do you serve?
A: We are based in Kennesaw, Georgia, and serve Cobb, Cherokee, Fulton, and surrounding metro Atlanta areas. Contact us to confirm specific zip code coverage.
Q: How do I schedule a delivery?
A: You can call us at (470) 315-0605 or email us with your delivery details. Online booking will be added soon.
Q: Do you offer same-day or urgent deliveries?
A: Yes! We provide both same-day and urgent 2-hour window deliveries based on availability.
Q: Do you deliver on evenings or weekends?
A: Absolutely. We specialize in after-hours and weekend courier services, especially for businesses needing flexible pickup windows.
Q: Can I schedule regular or recurring deliveries?
A: Yes! We offer daily, weekly, or monthly recurring delivery schedules tailored to your business.
Q: How much does delivery cost?
A: We tailor pricing based on distance, delivery urgency, and item type. Standard business deliveries start at $22 plus mileage.
We’ll work with you to provide a custom quote that fits your needs and budget
Q: Do you offer pricing for bulk or high-volume deliveries?
A: Yes! We offer volume discounts and custom pricing plans for recurring clients.
Q: Do you charge extra for after-hours or urgent service?
A: Yes. After-hours and weekend deliveries include a 30% surcharge, and urgent same-day service is priced accordingly.
Q: How do I pay for deliveries?
A: We issue weekly invoices and accept payments via ACH bank transfer or check. Payment is due upon receipt unless we’ve arranged a different schedule.
Q: Are you HIPAA compliant?
A: Yes. We are certified in HIPAA compliance and bloodborne pathogen handling, making us fully prepared for sensitive medical deliveries.
Q: Is my delivery insured?
A: Yes. We carry commercial auto and liability insurance, and we offer proof of delivery for every job.
Q: Do you provide proof of delivery or tracking?
A: Yes. We provide tracking and proof of delivery through text, email, or photo confirmation. For sensitive items, we also support chain-of-custody documentation.
📞 Still have questions?
We're here to help!
Call us at (470) 315-0605 or email us to learn more.